Reference

dewihoki Privacy Policy for Your Account

Our Privacy Policy explains what account, device and payment details we collect when you use dewihoki, why we use them and how you can contact us about your…

Account dataWallet recordsCookie choicesAccess requests

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How DANA and QRIS Data Is Used

dewihoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We use the details needed to create and protect your account, confirm phone verification, record wallet activity and respond to account requests. For a DANA, OVO, GoPay or QRIS transaction, our records may include the selected rail, amount, reference, status and time, rather than your complete

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wallet credentials. Bank transfer and virtual account references may be retained to match a receipt with your account. We also process mobile browser, IP and cookie details to keep sessions working and investigate unusual access. Where local law permits, we use this data for account administration
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and security checks. If a legal requirement applies to your region, the way we collect, retain or disclose data depends on local law. We do not ask you to send a wallet password through support.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT DATA TEAM

Where to Ask About Account Data

A clear support route helps when you want to ask about the Privacy Policy, correct a profile detail or check a payment record.

Account support path Open support from your signed-in account and describe the Privacy Policy request. We use the profile contact detail you provide to match the request with the correct account.

Payment record request For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the transaction reference and date. Please remove passwords, PINs and one-time verification codes.

Access correction If your phone number, email or account detail is wrong, tell us what needs changing through the account support path. We may ask for a phone verification step before making the change.

SECURITY AND CHOICES

Phone Verification and Mobile Privacy

We keep the Privacy Policy practical by linking each data use to an account action: login, phone verification, wallet matching, cookie control or support.

Account data

We may hold your registration details, phone verification result, login history and support messages so we can maintain account access and respond to a Privacy Policy request.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity is handled through reference data, status and timing needed to reconcile your account record.

Cookies

Cookies and similar browser storage can keep a session open and remember privacy choices. You can manage browser settings, although some account steps may then require another login.

Account security

Phone verification and sign-in records help us review unusual access. Never send a password, wallet PIN or one-time code through a support message or payment receipt.

Retention requests

We retain records for the period needed for account handling, security checks and applicable legal duties. Ask support which record category your request concerns and we can explain its status.

Changes to data

You can request a copy, correction or clarification about personal data connected with your account. Include your registered contact detail so we can verify the request before replying.

Privacy Policy Questions About dewihoki

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening an account. If your situation is not covered, use the support path connected to your signed-in profile and describe the specific data record or access issue.

It covers account details, phone verification, mobile browser data, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps connect access to the correct account and supports security checks when a sign-in or profile change looks unusual. We may request it before changing account details.

Yes. The Privacy Policy explains that we may record the payment rail, reference, amount, status and time for QRIS, DANA, OVO and GoPay activity, without requesting your wallet password.

Use the support path inside your signed-in account and ask for the data connected with your registered phone or email. We may verify account ownership before preparing a response.

Yes. Send the incorrect detail and the requested correction through account support. For safety, we may complete a phone verification step before changing your profile or contact information.

Cookies can preserve your session and privacy selection in a mobile browser. If you clear or block them, you may need to log in again and repeat some account steps.

Retention depends on the record type, account handling, security needs and applicable legal duties. Ask support about a particular login, wallet reference or profile record for a more precise reply.

dewihoki Privacy Policy for Your Account

Where to Ask About Account Data

Phone Verification and Mobile Privacy

Account data

Payment references

Cookies

Account security

Retention requests

Changes to data

Privacy Policy Questions About dewihoki

01 What does the dewihoki Privacy Policy cover?

02 Why does dewihoki need phone verification?

03 Does the Privacy Policy include QRIS and wallet data?

04 How can I request my dewihoki account data?

05 Can I ask dewihoki to correct my personal data?

06 How do cookies affect Privacy Policy choices on mobile?

07 How long does dewihoki keep account and payment records?

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